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Policies and Prices | Aesthetic Dental Studio

Prices and Policies

Prices

Policies

At Aesthetic Dental Studio, we would like to provide you with the best possible experience. Here you will find some information regarding appointments, policies, confidentiality and privacy, our complaints policy and quality assurance. 

Appointments

Practice policy on appointments 

At our practice we will endeavour to manage our appointments system to avoid delays in appointment times and minimise loss of surgery time through cancellations and failed appointments. 

In our practice we 

  • Communicate with patients in a courteous, friendly, professional manner
  • Make sure that patients receive full information about our services, their treatment and its cost 
  • Refer patients for further professional advice and treatment where appropriate. 


In our practice we will 

  • Manage our appointments system so that treatment appointments are booked no more than 12 weeks ahead 
  • Ensure that patients should have to wait no longer than 45 minutes to be seen. Where there is a further delay, we will explain the reasons. 
  • Remind patients of their appointment by phone, email or text (as preferred). 
  • Monitor our waiting times for (i) treatment and (ii) for booking appointments 
  • Provide as much notice as possible when appointments have to be changed or cancelled and explain the reasons 
  • Advise patients if there is a change of dentist. 


In return, we would like you to 

  • Participate in your dental treatment, particularly any advice about prevention and diet that we have asked you to continue at home 
  • Arrive on time for your appointment. Please give the practice at least 24 hours’ notice if you are unable to keep your appointment. If you miss an appointment on more than one occasion without letting us know, we may need to review future provision of treatment for you at the practice.
  • Advise us of any changes to your contact details (address, telephone numbers, email) to help us keep our records up to date and ensure that we are able to contact you 


© BDA. Reviewed April 2011, last updated May 2008 

Standards of Care

Our practice is registered with CQC and our members are also registered with GDC. Information can be found at: https://www.gdc-uk.org

Confidentiality Policy and Procedures

Confidentiality Policy and Procedures

Privacy Notice

Privacy Notice

Complaints Policy and Procedures

Complaints Policy

Quality Assurance

Quality Assurance

Services to make you smile

Make life easy for yourself: At Aesthetic Dental Studio, we offer services that make your visit simpler and more pleasant.